Quality Assurance Team Manager
Lead a team driving quality excellence. 9-month hybrid contract. Influence operations, oversee QA, shape continuous improvement and regulatory compliance. Great benefits and visibility.
The Quality Assurance Team Manager position offers a full-time, 9-month fixed term hybrid contract. While salary information is available on application, the post comes with a strong selection of workplace benefits. Employees can access flexible working, up to 14% employer-matched pensions, and private medical insurance.
This is an opportunity to join the UK’s largest mutual life, pensions, and investment company. The role promises rewarding professional growth as you guide a multi-site team, shape regulatory frameworks and safeguard quality across operations.
Responsibilities and Expectations
Day-to-day tasks involve leading Quality Assurance Consultants, ensuring rigorous QA assessments, thematic reviews, and delivering quality-focused reports.
The role calls for ensuring all QA activities align with regulatory expectations and corporate policies. Managing audit trails and supporting Consumer Duty outcomes is vital.
You’ll coach and develop QA team members, set clear objectives, and foster consistent, high-quality results. Strategic partnership with operations enables process improvements.
Key aspects include deep dive analysis using management information, identifying trends, and offering actionable insights to reduce failures and manage risk.
Finally, expect high visibility, where you’ll represent the function in senior forums and support meaningful business change.
Main Advantages
One clear benefit is the high level of visibility and cross-functional exposure, offering strong career development potential. You’ll work closely with senior leaders and diverse teams.
Employees enjoy a supportive, inclusive environment where development is encouraged. The company values diversity, collaboration, and transparent feedback culture.
Potential Downsides
The fixed-term nature of the contract may not suit those seeking long-term permanence. Adapting quickly to new processes and expectations is vital.
Managing regulatory requirements and strategic projects simultaneously can be demanding and may require careful prioritisation, particularly in a hybrid working context.
Final Verdict
The Quality Assurance Team Manager role is ideal for professionals passionate about quality, risk, and operational improvement. Strong benefits and exposure make it a compelling opportunity for career advancement.