Team Leader (Rent Advice)
Lead and support a Rent Advice team. Enjoy a full-time, permanent contract, generous salary and flexible work options in a highly valued council role.
The Team Leader (Rent Advice) role offers an attractive salary between £40,001 and £50,000 on a full-time, permanent basis. Candidates will appreciate the flexibility available in both hours and working arrangements. The council actively encourages home or hybrid working, making it suitable for those seeking work-life balance in a leadership post.
This vacancy is restricted to internal applicants only, ensuring a strong understanding of public service and council policies. To be considered, you must hold an HND or equivalent, or demonstrate comparable skills and experience. The position also offers a rewarding career path, supporting vital public income and tenant welfare.
What to Expect in the Team Leader Role
As Team Leader, you will lead and develop a dedicated team of Rent Officers and Advisors. Your focus will be on guiding the team in rent collection and recovery.
Ensuring the highest quality of service delivery is a core requirement. You will provide advice on rent issues, support tenants, and help prevent arrears.
Responsibilities include developing procedures, delivering training, and driving improvements in the service. Performance management and staff development are key aspects of the role.
Strong communication and leadership skills are essential. The ability to navigate complex legislation and analyse issues is regularly tested in this environment.
Managing welfare support and customer debt also forms part of the day-to-day work. You help safeguard the council’s finances and ensure continued quality services.
Advantages of This Position
This role stands out due to its permanent contract, high earning potential, and highly supportive work environment. Flexi-time and hybrid options add great appeal.
Contributing to public good and making a positive impact on residents are motivating factors for the right candidate. The council also provides ongoing professional development.
Potential Downsides to Consider
The position is open to internal applicants only, limiting immediate access for outside candidates. The responsibilities can be demanding, especially when managing customer debt.
Leadership in a regulatory setting often requires handling sensitive issues and balancing council and tenant needs, which may be challenging for some.
Final Thoughts
The Team Leader (Rent Advice) position offers an excellent opportunity for career growth with a respected employer. It’s ideal for those passionate about service improvement and staff development.
For motivated leaders within the organisation, this role provides the chance to build valuable skills, work flexibly, and make a real difference in the lives of others.